Once your order has been processed you will receive an email with a tracking number where you can follow the shipment.

Our warehouse is located in Tyresö, Sweden.

The shipping cost varies depending on your destination. We offer free shipping over 2000 SEK for Sweden, over €200 for the European Union, over 200 GBP for UK and over 200 USD for all orders outside EU (exceptions mentioned above). Please see other methods in checkout.

Depending on your destination, we offer three different shipping methods. Standard delivery is 2-3 working days in Sweden, 3-5 working days to the rest of the world. Please note that we process your orders Monday to Friday only. If you order during the weekend we can only dispatch your order the Monday after.

If you have just placed the order, please email info@lisbonneatelier.com immediately. If the order already has been shipped you will have to return the items yourself.

Items must be returned within 14 working days after receiving your order. The item must be returned in the same condition as delivered with hang tag attached and unused. Please note that we charge for the return shipping when making a return. Read more about our returns here.

We have size charts with measurements and references on all products but if you still are unsure, please send us an email to info@lisbonneatelier.com and we will do our best to help you find your perfect fit!