Shipping & Returns

Thank you for shopping with us!

Shipping Policy

Sweden:
Standard delivery Postnord Ombud (Free shipping over 1500 SEK otherwise 39kr) 1-3 business days

Home delivery Postnord Hemleverans (79 kr) 1-2 business days

BudBee Hemleverans (Free delivery over 1500 SEK, otherwise 39kr) 2-3 business days

Within EU:
Standard delivery: DHL Economy Select ( Free shipping over €150 otherwise €4) 3-5 business days

Express:  DHL Express ( €10) 1-2 business days

UK:
Standard delivery: DHL Economy Select (Free shipping over 125 GBP otherwise 4 GBP) 3-5 business days

Express: DHL Express (9 GBP) 1-2 business days

Orders placed before 9am will be processed and shipped the same day. If placed after 9am they will be shipped the following day after Lis Bonne Atelier has accepted and confirmed your order.

For more information, please visit our Terms & Conditions 

Taxes and duties

Shipping within the EU and Norway:
All relevant taxes and duties will be included in your final purchase price.

UK:
Local taxes and duties will apply for all purchases above 135 GBP.

Return Policy

You are always entitled to return your product(s) within 14 days from the time of receiving your order. You may return the product(s) online. Please note that we charge 79 kr for the return shipping. The cost will be deducted from your refund.  The product(s) does not have to be returned in the original box.

If you would like to return your purchase, create your return HERE

For the return to be accepted the returned product(s) must be essentially in the same condition in which they were sold and with any seals intact. This does not apply if the i product(s) were damaged or otherwise changed due to any measure necessary to examine them, or due to any other circumstance not related to the consumer.

Lis Bonne Atelier will repay the price of the product(s) as soon as possible, however at the latest within 14 days from the date the product(s) was returned and received by us.

The funds will be returned to your original method of payment. If you paid using your credit card, the amount will be repaid to the same card.

Exchange

If you want to change any product(s) to a different size please send us an email immediately to: support@lisbonneatelier.com and we will send you a pre paid shipping label. 

Refunds

Lis Bonne Atelier will refund the price of the product(s) as soon as possible, however at the latest within 14 days from the date the product(s) was returned and received by us.

The funds will be returned to your original method of payment. If you paid using your credit card, the amount will be repaid to the same card.

Unclaimed shipments

To cover costs, Lis Bonne charges 200 SEK for any shipped and unclaimed orders. However, if you change your mind or want to exchange any product(s) please handle the return as stated above, under Return policy or Exchange